Refund policy
At Tamak Label, each piece is meticulously crafted with devotion. We maintain a strict no-refund policy once a product is sold. However, if you encounter sizing issues or notice imperfections, we facilitate size exchanges or minor alterations.
Please note:
- Exchanges for a different item are not allowed.
- Each order is eligible for one exchange only.
1. How to Exchange
- Contact us within 7 days of delivery via email at tamak.label@gmail.com including:
- Order details
- Clear images of the purchased product
- Our team will respond within 1–2 working days, guiding you through the exchange process. We may request additional photos or information for review.
Once approved, please ship the item to:
TamakE41, Saket nagar, Indore, MP - 452018
📞 +91-9109659399
2. Important
- Return shipping costs must be borne by the customer.
- Once we receive and approve the item, we will dispatch the exchanged product with care.
3. Conditions for Exchange
- Items must be in original, unused condition.
- Products showing wear or damage will not be accepted.
- Tamak reserves the right to inspect and approve all returns.
4. Refund Policy
- No refunds are offered on purchases.
- All pieces are handcrafted to reflect our artisans' expertise and dedication.
- Exchanges are available only under the stated conditions.
- Custom or made-to-order items are not eligible for return or exchange.
We appreciate your support for our handmade, small-batch fashion philosophy.
5. International Orders – Return & Refund Policy
- All products are made-to-order.
- No returns, refunds, or exchanges on international orders due to customization and logistics.
- We ensure detailed product descriptions and quality assurance for all orders.
For any concerns, reach out to us:
Email: tamak.label@gmail.com
Phone:+91-9109659399